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Managed Services
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Microsoft, Salesforce, & SAP Managed Services
Our Managed Services offering blends the best of US-based leads supported by nearshore Latin American resources.
Our Center of Excellence approach allows for flexibility - you can maintain internal security and policies and allow us access or you can choose to reside within our secure instance.
Expand your team and tackle the challenges that will make your team more efficient, allow them to stay focused on the items that drive the most value, or simply reduce your costs of development, maintenance, and ongoing support.
Microsoft Offerings
HEALTH & GOVERNANCE
Monitor your environment's health and governance
Includes the following:
● Platform checks, including tenant and environment● Application health checks● Workload health checks● Licensing optimization● Governance support
STRATEGIC IMPROVEMENT
Provides strategic guidance and recommendations and unlocks the power of your citizen developers
Includes the following:
● Microsoft update alignment review● Strategic roadmap enablement and prioritization● Platform improvement sessions● Citizen maker and developer support
SUPPORT & FLEX HOURS
Implements recommendations and maintenance to ensure ongoing support
Includes the following:
● Access to Microsoft Architects● Support via phone and email
Microsoft Applications Supported
Azure
SQL
SharePoint
CoPilot
Power Apps
Power BI
Salesforce Offerings
SUPPORT & FLEX HOURS
Implements recommendations and maintenance to ensure ongoing adoption
Includes the following:
● Access to Salesforce experts● Support via phone and email● Monthly support or block of hours for ad-hoc usage available
Salesforce Clouds Supported
Sales Cloud
Service Cloud
Marketing Cloud - formerly Pardot
Experience Cloud
SAP Offerings
STRATEGIC IMPROVEMENT
Provides strategic guidance and recommendations and unlocks the power of the SAP platform
Includes the following:
● Strategic roadmap enablement and prioritization● Platform improvement sessions
SUPPORT & FLEX HOURS
Implements recommendations and maintenance to ensure ongoing support
Includes the following:
● Access to seasoned SAP Resources● Support via phone and email● Monthly agreements or block of hours available